Terms and Conditions

MeVu Casino (“MeVu Casino,” “we,” “us,” or “our”) provides access to online gaming and related services through our website and connected tools (the “platform”). These site terms explain the main rules, rights, restrictions, and responsibilities that apply when you visit the site, register a player account, access games, participate in promotions, or use any of our services.

By accessing or using the platform, and especially by registering an account or placing bets, you agree to follow these conditions of use. If you do not agree, please do not use the platform.

What these site terms cover (and how they work)

These service terms apply to:

• Your access to and use of the MeVu Casino website and any related services we provide
• Your player account, including account security and verification
• Deposits, withdrawals, balances, and payment-related activity
• Promotions and bonus terms tied to offers you choose to claim
• Platform rules for fair play and acceptable use

Where a specific product, promotion, game, or feature includes additional rules, those specific rules apply alongside these account rules.

Adults only: who may use MeVu Casino

MeVu Casino is intended for adults only.

To use the platform, you must:

• Be at least the legal gambling age in the jurisdiction where you are located
• Have the legal right to access online gaming services under your local laws
• Not be restricted by any applicable location-based rules we apply from time to time

It is your responsibility to confirm that online gambling is lawful where you are physically located when you access the platform. We may restrict or block access in certain countries, regions, or locations, and we may apply additional checks to confirm eligibility.

Getting started: account registration rules

To create and use a player account, you agree that:

• The information you provide during registration is accurate, complete, and kept up to date
• Your account is registered in your own name, and you are the true account holder
• You will follow our platform rules, bonus rules, and payment-related requirements
• You will not attempt to register using false identity details or someone else’s payment method

We may limit how many accounts a player may hold or use. If we reasonably believe multiple accounts are being used to bypass platform rules or promotion limits, we may take action under these terms.

Verification and identity checks (KYC)

To protect players and the platform, MeVu Casino may request verification at registration, before withdrawals, or at other points where it is reasonable to do so. This may include requests to confirm your:

• Identity and age
• Address or location
• Payment method ownership (for example, proving a card or wallet belongs to you)
• Account details linked to deposits, withdrawals, or security events

Verification requests may require documents or additional information. Until verification is completed, certain actions may be limited, including withdrawals, bonus conversion, or changes to account details.

Account security and responsible use

Your player account is personal. You agree that you will:

• Keep your username, password, and login details confidential
• Not share, transfer, sell, or allow another person to access your account
• Not use the platform on behalf of someone else
• Notify us as soon as possible if you suspect unauthorized access or suspicious activity

You are responsible for activity that occurs through your account, including bets placed and requests submitted, unless we determine that the account was compromised due to a security issue on our side.

Deposits, withdrawals, and account balances (what to expect)

MeVu Casino offers payment options that may include American Express, Visa, Bank Wire Transfer, Rapid Transfer, Money Transfer, Pay by Voucher, Courier Cheque, NetSpend, Zelle, UnionPay, and supported cryptocurrencies such as Bitcoin, Bitcoin Cash, Litecoin, and Tether.

When using deposits and withdrawals, you acknowledge that:

• Available payment methods can vary by location, device, banking rules, and internal risk checks
• Processing times and limits may vary by method and may depend on verification status
• Withdrawal requests may be reviewed before approval, including checks for security, bonus compliance, and payment method ownership
• We may apply reasonable checks to confirm that transactions are legitimate and authorized

Balances shown on the platform are intended to reflect activity as accurately as possible, but they can be affected by delays, reversals, chargebacks, interrupted sessions, or technical errors (see the “Errors and technical issues” section below).

Bonus offers and promotions: key rules players should know

From time to time, MeVu Casino may offer promotions such as welcome bonuses or sports-related bonuses, including offers advertised as “125% Bitcoin Welcome Bonus,” “75% Bitcoin Sports Bonus,” “100% up to $1,000,” “100% up to $500 for Poker Players,” or “Crypto Welcome Bonus – Up to $3,750.”

All bonuses, free spins, promotional credits, and loyalty rewards are subject to bonus terms that may include:

• Eligibility requirements (such as new-player status, deposit method, or location)
• Wagering requirements before bonus funds can be withdrawn
• Time limits to claim or use the offer
• Game or bet-type restrictions (for example, certain promos may apply only to sports betting or poker)
• Limits related to bonus conversion, promotional cashouts, or withdrawal caps where stated in the specific offer

You should always review the specific promotion rules before opting in or claiming an offer. If there is a conflict between these general platform rules and an individual promotion’s rules, the promotion’s rules typically control for that specific offer.

Game access, device compatibility, and service availability

We aim to provide a smooth experience across supported devices, but access to games and services may change based on:

• Location and local restrictions
• Device type, browser, operating system, and connectivity
• Routine maintenance, updates, or software changes
• Technical issues, outages, or third-party disruptions

MeVu Casino may add, remove, suspend, or limit games, features, promotions, or site tools at any time. We do not promise that any specific game, payment method, bonus, or feature will always be available.

Fair play rules: prohibited behavior and misuse

To protect players and maintain a fair platform, you agree not to:

• Use the site for any unlawful purpose
• Provide false, misleading, or incomplete registration or payment information
• Engage in fraud, collusion, or coordinated play intended to bypass platform rules
• Abuse chargebacks or attempt to reverse legitimate transactions as a workaround
• Exploit bonuses or promotions in ways that violate offer rules or intended use
• Attempt to manipulate games, betting markets, platform systems, or promotional mechanics
• Use unauthorized software, bots, scripts, or automated methods to access the platform or place wagers
• Allow anyone else to use your account, including for betting, deposits, or withdrawals

If we detect activity that reasonably suggests prohibited behavior, we may take protective steps as described below.

When MeVu Casino may limit service, suspend activity, or close an account

MeVu Casino may refuse service, restrict features, pause withdrawals, suspend promotions, or close an account when we reasonably believe that:

• The platform rules or promotion rules have been broken
• Verification is incomplete, inconsistent, or cannot be confirmed
• Transactions appear unauthorized, high-risk, or connected to fraud or chargeback abuse
• The account is being used in a way that threatens fairness, security, or compliance obligations

Where appropriate and practical, we aim to handle account actions in a balanced way, focusing on clarity, security, and protecting the player community.

Errors, malfunctions, and technical issues (and how we handle them)

From time to time, issues can happen, including:

• System downtime, lag, or interrupted sessions
• Game malfunctions or connectivity drops
• Display mistakes (such as incorrect balances, settlement results, or bonus tracking)
• Incorrect promotional credits, pricing, or wagering requirement displays caused by technical faults

When obvious errors occur, MeVu Casino reserves the right to correct them and to address the impact in a fair and reasonable manner. This can include adjusting balances, correcting results, voiding bets placed due to a clear malfunction, or removing mistakenly issued promotional credits, depending on the situation.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to make money. We encourage you to play within your means, take breaks when needed, and use any available responsible gaming tools, such as limits or time-outs, to help maintain balance and control.

If you feel gambling is no longer fun or you are chasing losses, consider stepping away and seeking support through reputable responsible gaming resources.

Intellectual property and permitted site use

The platform’s content and materials, including site design, branding, text, graphics, software elements, and other original content, are owned by MeVu Casino or used under license.

You may not copy, reproduce, republish, distribute, modify, reverse engineer, or commercially exploit platform materials without written permission, except where such use is allowed by applicable law.

Third-party providers and linked services

Some parts of the MeVu Casino experience may be provided by third parties, including game studios and technical service providers. This can include software delivered through providers such as Bovada Gaming, Dragon Gaming, Genesis Gaming, Makitone Gaming, Qora, Real Time Gaming, Revolver Gaming, Rival Gaming, Spinomenal, Top Trend Gaming (TTG), and Woohoo Games.

Because these services can rely on external systems, availability and performance may be affected by third-party maintenance, updates, or outages. Where the platform links to external websites or tools, their terms may apply when you use them.

Limitation of liability (plain-language summary)

MeVu Casino works to provide a reliable service, but we are not responsible for losses or damages that result from circumstances outside our reasonable control, including:

• Service interruptions, delays, or technical failures
• Device incompatibility, user error, or incorrect settings on your side
• Third-party failures (such as internet providers, payment processors, or software service outages)
• Misuse of the platform, including prohibited behavior or account-sharing
• Events often described as force majeure (for example, major outages or events that disrupt normal operations)

Nothing in these service terms is intended to limit rights that cannot be limited under applicable law.

“As is” and “as available”: no guarantees of uninterrupted access

The platform, games, and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, continuous availability of any game or feature, or error-free operation at all times.

Updates to these service terms

We may update these terms and conditions from time to time to reflect changes in services, security practices, or operational requirements. The latest version published on the website will apply from the date it is posted, unless we state otherwise.

For the best clarity, review this page periodically, especially before claiming promotions or making significant deposits or withdrawals.

Related policies you may want to review

These platform rules work alongside other site policies and guidelines that may apply to your use of MeVu Casino, such as our Privacy Policy, Responsible Gaming guidance, bonus-specific terms, and any applicable identity verification or anti-money laundering procedures presented on the site.

Questions or support: how to reach MeVu Casino

If you have questions about these conditions of use, your account, or platform rules, you can contact MeVu Casino support through our official channels:

• Email: service@mevucasino.com
• Phone: General Support: 1-888-223-0000
• Phone: Casino: 1-866-224-1324
• Live chat: available through the platform
• Help resources: FAQ section on the site

These site terms are designed to set fair expectations and keep play clear, secure, and balanced for everyone. If you continue using MeVu Casino after reviewing this page, it means you accept the current version of these service terms and agree to follow them.